Restart Shell Hardware Detection service Press the Win + R keys to open the Run command. Uncheck the box next to Run this program in compatibility mode for. Not something I am looking forward to doing at each scan attempt. Right-click on the Epson scan icon on your desktop. The ONLY way would be to un- and re-install the scanner software: shut down PC, PC boot, not connecting the Epson, install, at some point select which method, then only. The straightforward solution on the Epson site (like disconnecting USB cable) doesn't work. Windows 10 圆4 - there are no newer drivers/software for this older machine. Then, after some time., scanning miraculously works, without me having done anything special.ĭoes anyone here have a clue/suggestion as to how to solve this permanently? and it takes time, so I prefer to solve it without having to reboot. Rebooting means saving work, exiting applications, etc. Relaunching the scan application, stil the same error.Įven tried with just re-installing the Epson scan software (though without rebooting the PC) Switching the printer off and on and off and on initially does not help. My Epson (model 5620) printer is connected thru USB.Įach time I want to perform a scan I am getting the following errorĬannot communicate with the scanner.Make sure the scanner is on, correctly setup and connected with noerrors indicated.For detailed information, see Solving Problems in the User's Guide.
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